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Unpacking And Registering

Unpacking

Every Solo Performer Show Controller system has been thoroughly tested and has been shipped in perfect operating condition.  Carefully check the shipping carton for damage that may have occurred during shipping.  If the carton appears to be damaged, carefully inspect your units for any damage and be sure all accessories necessary to operate the system have arrived intact.  In the event that damage has been found or parts are missing, please contact Alien Apparatus customer support for further instructions.  Please do not return the system to your dealer without first contacting customer support.

Product Registration

The Solo Performer Show Controller carries a one year (365 day) limited warranty.  When running the included software for the first time, a registration screen will appear.  Please fill out the on-screen registration form.  When complete, the form may be submitted by email, or it may be printed and mailed.  Submit the registration to validate your purchase and activate your warranty.  Registering also ensures that you will receive all software updates that you are entitled to receive.